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Should you decide to enter a self-exclusion period, please ensure that you self-exclude at any other gambling operators, where you may also hold accounts.
Doing so will assist to maximise the effectiveness of your exclusion. We cannot be held responsible for gambling activity on accounts if you attempt to circumvent our systems.
Casino play at Zodiac Casino is available only to persons older than 18 years of age, or the legal age of majority in their jurisdiction, whichever is the greater.
Minors may not play at this online casino under any circumstances. Any and all play by any ineligible person shall be voided, including any winnings accruing to any ineligible person.
Information we collect As part of the registration process and use of the casino software, we may collect personal data that includes but is not limited to: Information you provide through completing forms on our websites, casino software or communicated through electronic or telephonic means Correspondence submitted through our websites, email, telephone or other means Feedback from any surveys, customer research or similar activities where you may be engaged From transactions performed through our websites, casino software or other means From your visits to our websites, casino software, internet traffic data, geolocation data and communication Where necessary and not detrimental to your freedoms and rights, we may also collect personal information from publicly available sources such as the internet, broadcast media and reference agencies.
How we use your personal data We process your personal data on any one or more of the following legal basis: Necessary for the performance of a contract A legal obligation to use your data for a particular reason Your consent Necessary for the purpose of legitimate interests pursued by our company or by a third party.
We use personal information collected about you for the following purposes: Disclosure of your information We may share some of your personal information with, or obtain personal data from the following categories of third parties: To protect our rights, users, systems, and services.
Retention of your information We keep your data for as long as is necessary for legal or business purposes.
Data Security We take appropriate measures to protect your personal data against unauthorised access, unlawful use, accidental loss, corruption or destruction.
Transfers outside the European Economic Area EEA We will only transfer your personal data to countries which are considered as providing an adequate level of legal protection or where alternative arrangements and further assurance, such as certification schemes are in place to protect your rights which means the recipient must protect the data to the same standards as required within the EEA.
Verification Policy By registering an Account with Zodiac Casino, the Player is giving the Casino consent to conduct any verification as required.
For verification purposes, Zodiac Casino reserves the right to ask for a clear copy of but is not limited to: Casino play at Zodiac Casino is available only to persons older than 18 years of age.
Anyone using the casino software who is found to be under the age of 18 will have all game play voided and any winnings forfeited.
Zodiac Casino may also report the matter to relevant authorities. Zodiac Casino takes a Risk based approach to mitigate the presence of money laundering, fraud and criminal activity.
Materials must not be used in any unauthorized manner. This page defines the Terms and Conditions that apply to all monies and wagers accepted by us at www.
It is the Player's responsibility to be aware of the terms upon which payments are accepted. Irrespective of this, the onus is still on the Player to be informed of any changes.
These terms are considered correct and fair by Zodiac Casino. Should Players require advice regarding these or any other part of our service, please contact The Casino Support Centre.
By registering, the Player is deemed to have accepted and understood all the rules, terms and conditions displayed on the website by Zodiac Casino.
We recommend that all Players print out or save to file all transaction records, rules of play, cancellation policies, and pay-out policies.
It is unlawful to deposit funds from ill-gotten means. All transactions are checked to prevent any instances of Money-Laundering.
Any criminal or suspicious activity at Zodiac Casino will be reported to the relevant authorities. Zodiac Casino reserves the right to refuse access to the Casino of any person.
Zodiac Casino also reserves the right to withhold any withdrawal they suspect are in anyway linked to fraudulent activity. We reserve the right to void any winnings associated with these types of practices.
Zodiac Casino reserves the right to revise or remove any part of the Terms and Conditions at its sole discretion at any time and without prior notice.
Players should visit this page periodically for changes. It is the English version of these Terms and Conditions that form the basis of all Terms found in other languages.
Translations into other languages are provided as a service in good faith. In the event of ambiguity between English versions and a translation, the English version always retains priority.
Commonly used terminology maintain a standard definition as outlined below, unless otherwise stated; Player - refers to the person whose name is used in the registration of an account at the Casino.
Casino - refers to the Zodiac Casino and all its entities. Participation The casino does not accept registration nor gaming activity by those under the age of The availability of our Services does not intend to enable the player to contravene any applicable laws or regulations with online gaming.
We shall not be liable for any breach of any local, national, federal, state or other laws that may occur as a result of the player's gaming activity at the casino.
The Player acknowledges that we have the unlimited right to withhold payment to Player of any contested funds, whether such funds are deposits, refunds, bonuses, free monies, Casino credits, payouts or the like if the Player is under the age of 18 or the Player's gaming activity contravenes their local jurisdiction.
Zodiac Casino reserves the right to confirm a Player's address by sending an address verification letter by post to the customer.
All correspondence will be discreet with no reference to Zodiac Casino displayed on the envelope. When such correspondence is initiated, all withdrawal requests will remain pending until the correspondence has been returned and approved by Zodiac Casino.
However, Zodiac Casino reserves the right to initiate the verification procedure by contacting the Player by e-mail. Players may only open and operate a single account.
Where a Player is identified with more than one account we reserve the right to suspend these accounts until all the account details and balances belonging to the same Player are consolidated.
Once completed, all other accounts will be terminated leaving a single active account. Players are asked to keep their registration details up to date.
Zodiac Casino allows all Players to select a password which must be kept confidential. Any actions carried out through Player's account will be deemed valid if user name and password have been entered correctly.
All applicants will be sent an email to the registered email address for account activation. All accounts must be activated through this email.
Zodiac Casino reserves the right to suspend all activities on the account until the account details are verified.
We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
Zodiac Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with its website or content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, any misuse of the site or its content or any errors or omissions in content.
Zodiac Casino reserves the right to close or suspend a Player's account. Zodiac Casino will not abuse its relationship with the player by any unauthorised activity on the player's computer system.
Account Dormancy If after 60 days the Player's Casino account shows no activity, it will be considered dormant. In this eventuality, in the interest of reducing the risk of theft or misappropriation of funds, Zodiac Casino will remove any remaining funds for safekeeping.
These funds can be returned to the Player's Casino account upon request, providing the Player successfully answers a few quick security identification questions.
Inter-Account Transfers The transfer of funds between individual accounts are strictly prohibited.
That is until such time as the casino is satisfied that appropriate permission has been granted by the cardholder or financial account holder for the card, ewallet or financial account to be used.
If a transaction is successfully processed using 3D Secure authentication, cardholder permission may be assumed. It is the Cardholder's responsibility to retain copies of transaction records and website policies and rules.
It is the Cardholder's responsibility to know the laws concerning online gambling in the country of domicile. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
Updating or adding additional payment details may only be made within the Casino software or by contacting customer services. Only one Preferred Method Of Payment may be active at any point in time.
Any withdrawals are subject to the charges specified under the banking section. Due to e-commerce and online gaming regulations and also requirements by the Financial Action Task Force FATF , Zodiac Casino reserves the right to conduct a security review and may require you to provide such security documents that the Casino deems necessary in order to maintain our high levels of customer protection and security.
Should it be deemed necessary the casino may also require these documents to be certified by a registered Notary.
This includes, but is not limited to: Please note that an Account Holder's withdrawal may experience a slight delay due to our identity verification process.
Use of bots and Illegal Software The use and abuse of malicious software and bugs in any of the gaming software provided on the Casino platform is illegal.
In the unlikely instance that a bug is detected in the gaming software, the Player must inform Zodiac Casino immediately.
The use of software to influence or modify the outcome of any of the games in the Poker or Casino for financial gain is strictly forbidden and any monies acquired in this way will be deducted from the Account Holders funds.
Any financial gains made under these conditions will be confiscated. Interruptions in play Zodiac Casino is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play.
Refunds may be given solely at the discretion of The Casino Management Zodiac Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Zodiac Casino website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
In the event of systems or communications errors relating to the generation of random numbers, bet settlement or other element of the Product, we will not be liable to the Player as a result of any such errors and we reserve the right to void all bets on the games in question.
In the event of a Casino system malfunction all wagers are void. We reserve the right to refuse or limit any wager s at our sole discretion for any reason whatsoever.
In circumstances where a stake is deemed to be or is declared void by us at our discretion, any sum deducted from your account with respect to that stake or wager shall be credited to your account.
On the mobile casino you will have access to over popular casino games from Microgaming. The mobile casino runs on HTML5 which delivers exceptionally smooth gameplay, impeccable graphics and an overall high quality gaming experience.
The free application is available for both iPad and iPhone and features all the signature games such as roulette, blackjack, slots and more.
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Welcome bonus — 80 extra chances to win the jackpot The welcome bonus in place at Zodiac Casino is very simple, and will give all new players the opportunity to try out any of the hundreds of games available in the casino.
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Slot game in action. Rewarding loyalty program As with any of the Casino Rewards brands, as soon as you sign up to Zodiac Casino you will automatically be enrolled in our VIP loyalty program.
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Cashable - Can be withdrawn once the wagering requirement is complete. Email Testing Record December - 19 hours 7 minutes December - 54 minutes June - 1 hour 22 minutes November - 4 hours 50 minutes July - 1st email - 56 minutes.
Zodiac hold the following gambling licenses: They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service.
As such the value of this license for players depends largely on the professionalism of the ADR service utilised.
You can find further information regarding this regulator's complaint policies here. Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints.
Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.
You can find further information regarding this regulator's complaint policies. Points are earned at the following rates: Zodiac — Deposit Limit Found for the Casino.
Zodiac — casino revoked payment Found for the Casino. Zodiac — will not withdraw my funds Resolved. Zodiac — He wants to find a reason not to pay the winnings!
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